Privacy Policy
Effective Date: 12th September 2022
1. Introduction
The Procurement Helpline ("we," "our," or "us") are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online procurement support service (the "Service").
2. Information We Collect
We may collect various types of information in connection with your use of our Service, including:
Personal Information: This includes any information that can be used to identify you, such as your name and email address.
Non-Personal Information: This includes information that cannot be used to identify you directly, such as anonymous usage data, referring/exit pages, and URLs, platform types, number of clicks, etc.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Service.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Improving Our Service: To operate, maintain, and enhance our Service.
Communication: To send you updates, marketing communications, and other information that may be of interest to you.
Customer Support: To respond to your enquiries and provide customer support.
Compliance and Protection: To comply with legal obligations, protect your information, and prevent abuse.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete information.
Deletion: The right to request that we delete your personal information.
Opt-Out: The right to opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our Service after the changes take effect constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at ContactUs@The-Procurement-Helpline.co.uk.